Group Bookings

Phantom Peak is an open-world immersive experience. It lasts for 4 hours and you are free to explore the entire venue during your visit. You’ll be entering a fully-realised town as a tourist, tasked with exploring & helping the townsfolk - you’ll be the main character in your own adventure.

Using your phone, you’ll go on a series of trails - mini quests and stories that help you to explore the stories of Phantom Peak. These usually take an hour to complete, and there are ten new trails introduced for each season. That means you may need to return to complete them all!

Along the way, you’ll be able to have a wide selection food & drink at our Saloon, Canal Bar, and RoboChef powered by Notorious BRG. Whether you want to explore for the full 4 hours, or sit back by the waterfall and relax with a quality specialty cocktail, the choice is yours.

Your ticket gives you access to Phantom Peak for the full experience, which lasts for around 4hrs.

Upon entry, you will only be able to explore the Old Town until the opening ceremony has finished. This is usually 20 minutes after the first entry. Around 30 minutes before the end of the experience, tourists will need to return to Old Town for the Closing Ceremony.

When you arrive, you may need to queue a little while we conduct a Health & Safety briefing and check your tickets. Once in town, you will be able to explore inside until our Opening Ceremony begins. This usually happens around 20 minutes after first entry. Some areas of town will be closed until after the Opening Ceremony. At this point, you can grab a drink or order food.

The opening ceremony will introduce you to the world of Phantom Peak, and explain how to get the most out of your experience through our Jonassist web app and trails. Make sure you can see the screens in the Old Town Square. If you miss anything, head to the Tourist Information Centre.

After the opening ceremony, you will be free to explore the entire town, inside and out, for up to four hours.

Throughout these four hours, there may be special events happening such as Platyhooks or Jonacise. Find out the schedule for the day at the Tourist Information Centre.

Announcements around town will keep you updated with events, and unless specified, are free to take part in.

About 30 minutes before the end of your timeslot, you will be called back to the Old Town Square for the closing ceremony. This is a staged finale for your time in town, wrapping up the stories you will have discovered throughout your visit and giving a proper ending to the timeslot.

Phantom Peak takes place across a large venue both inside and out. While the outside area is covered to protect guests from the element, please consider dressing appropriately for the weather.